ZakZak
Privacy
Privacy policy
Effective 15 November 2026 · ZakZak for iPhone, by ZaPlatform (Egypt)
ZakZak is a games app. It has no account, no sign-in and no server of its own. Your progress stays on your iPhone. A few trusted services help us find crashes, understand which games people enjoy and, when ads are switched on, show ads. This page lists exactly what they receive.
Stored on your iPhone only
- Your progress, stars, best scores, streak, favourites and settings (language, sound, vibration, dark mode, players and kids mode).
- This data isn't sent anywhere. Deleting the app deletes it.
What leaves your iPhone
| Service | What it receives | Why |
|---|---|---|
| Firebase Analytics (Google) | Game events such as a game opened, a level won or lost, a hint used or the shop opened; an app-instance ID; device model, iOS version, language and approximate country. | To see which games are played and where players get stuck, so we can improve them. |
| Luciq | Crash and freeze reports, performance data and, for some players, a session replay of the app's screens. Text you type is always masked. If you send a bug report, it includes what you write and any screenshot you attach. | To find and fix crashes and bugs. |
| Google AdMob (when ads are on) | The advertising identifier (only if you allow tracking), IP address and approximate location, device information and ad interactions. | To show ads and measure them. |
| Apple | Purchases and promo codes are handled by Apple through your Apple Account. We never see your payment details. | To process the optional Remove ads purchase. |
None of this is linked to your name or an account, because ZakZak doesn't have one.
Ads, tracking and consent
- Ads are shown with Google AdMob. Before any ads, players in the EEA, the UK and Switzerland see Google's consent form, and iPhone asks whether ZakZak may track you (App Tracking Transparency). If you say no, ads are not personalised with your advertising identifier.
- You can change tracking any time in iPhone Settings → Privacy & Security → Tracking.
- Google's use of data: How Google uses information from apps that use its services.
Kids mode
ZakZak is a general-audience app with an optional kids mode (Settings → Players & kids mode). In kids mode, ad requests are marked as directed at children and limited to G-rated ads, ads are not personalised, and Luciq never records session replay. ZakZak doesn't knowingly collect personal information from children. If you believe a child has sent us personal information in a bug report or email, write to us and we'll delete it.
How long data is kept
Firebase Analytics keeps event-level data for the retention period set in Google Analytics, at most 14 months. Luciq keeps crash reports and session replays for a limited time set in its dashboard, then deletes them. Emails you send us are kept only as long as needed to answer you.
Your choices
- Turn off tracking for ZakZak in iPhone Settings, or decline it when asked.
- Use kids mode to stop session replay and ad personalisation.
- Buy Remove ads to stop ads.
- Ask us to delete anything you sent in a bug report or email.
Third-party policies
- Firebase privacy and security
- Google privacy policy
- Luciq (see its privacy policy on its website)
- Apple privacy policy
Changes
If this policy changes, we'll update this page and the date at the top.
Contact
ZaPlatform · zaplatform@gmail.com